Ph: (03) 6352 2522
For after hours medical advice please phone GP Assist on 1800 022 222.
In the case of an EMERGENCY patients are advised to call 000 (triple zero.)
We request that all patients schedule appointments. Our standard appointment length is 15 minutes, longer consultations are available upon request. We do our best to accommodate our patients preferences, although it is not always possible at short notice.
Emergencies will always be given priority. Our reception staff will inform you if there are extended delays or if your GP has been called away. We apologise for any inconvience this may cause.
Scottsdale Doctors Surgery is a private billing practice with a specific billing policy.
THE FOLLOWING PATIENTS ARE BULK BILLED
Exceptions apply to new patients, visitors and patients who do not live within the Dorset municipality.
For all other patients, a private fee will be charged. The Australian Medical Association (AMA) fee structure forms the basis of our billing policy.
Fees are payable on the day of consultation. We accept cash and EFTPOS payments. We provide Medicare Easyclaiming which allows patients to claim their Medicare rebate on the day of consultation following the full payment of an account.
Fees for accounts paid on the day
Standard < 20mins
Long > 20 - 40 mins
Extended > 40mins
Additional services may incur extra fees.
If you are unable to attend a scheduled appointment please contact us to cancel. We respectfully ask that you notify the surgery in advance, at least 2 hours prior to your appointment time. Failure to cancel an appointment will incur a $40 non Medicare rebateable fee.
Missed appointments affect our ability to provide timely attention to our patients. For every missed appointment, another patient loses the opportunity to be seen.
When phoning for results please call when our practice nurse is available to speak with you.
Monday to Friday between 8:30am – 9:00am and 12:30pm - 1:30pm.
Alternatively you can discuss your results with your GP by appointment. In the event of a clinically significant result you will be asked to a make a follow up appointment to discuss the results with your GP.
Please be aware that we will not give out test results to a third party for privacy reasons.